Are you looking to exclude shipping locations or manage who can buy from you? See our article on setting buyer requirements
You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using the quick listing tool or advanced listing tool, you'll do this in slightly different ways:
- On the listing page, scroll down to the Shipping section.
- Choose whether you want to:
- Ship your item: You select a fixed cost, or we calculate the cost for you based on package weight and dimensions. You can pay the shipping cost yourself
- Offer local pickup: Buyers pick up the item from your home or another site of your choosing
- Offer both options
If you choose to ship your item:
- In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
- If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
- Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. You can also choose to offer free shipping and pay it yourself.
If you offer local pickup, enter the ZIP code for your item location.
- On the listing page, scroll down to the Shipping section.
- From the Shipping method dropdown, select one of the following options:
- Standard shipping: Small to medium items
- Freight: Oversized items
- Local pickup only: Sell to buyers near you
- If you choose Standard shipping, open the Cost type dropdown under Domestic shipping, and select either
- Flat rate: Same cost regardless of buyer location
- Calculated: Cost varies based on buyer location
If you choose Flat rate:
- If a Primary service is not already pre-selected, select Add primary service. (You can select the three dot menu to change the service.)
- Enter your shipping costs under Buyer pays, or select Offer Free shipping under Primary Service.
If you choose Calculated:
- Add Package weight and Package dimensions. These details are required as they are used to calculate your shipping costs.
- If Primary service is not pre-selected, select Add primary service. (You can select the three dot menu to change the service.)
- If you want to cover the costs of shipping, select Offer Free shipping under Primary Service
If you're eligible for eBay International Shipping, it will become your default international shipping option. We'll automatically add eBay International Shipping to your current listings and manage all overseas shipping, customs and returns.
If you would like to manage international shipping yourself, select See shipping options at the top of the Shipping section, turn on Other shipping services then select Add other shipping services. From the See Shipping options menu you can also turn on and off the following:
- Autofill shipping details (Allow Package weight/dimensions and carrier to be autofilled based on similar or matching listings)
- Irregular package (Pack your items in non-rectangular boxes as needed. Additional shipping charges may apply)
- Local pickup (If the item you're selling is large or difficult to ship, the buyer can collect it in person)
- Handling cost (Add an additional charge to cover packing and materials)
- Excluded locations (Set specific locations that you don't want to ship to)
Tip
To offer free shipping using the advanced listing tool, ensure you have a primary service selected under Domestic shipping. Once a shipping service is selected you will see the option to Offer Free shipping under Primary Service.
You can also set up and manage your shipping options using business policies. For more control over setting shipping costs by region, you can use shipping rate tables.
Integrated shipping carriers
To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.
The following carriers are integrated with eBay:
Carrier name |
Services |
eBay delivery services (eBay) |
Trackable Services |
United States Postal Service (USPS) |
USPS Priority Mail Express, USPS Priority Mail, USPS Ground Advantage, USPS Media Mail |
FedEx (FDX) |
FedEx Express Services, FedEx Ground/Home Delivery Services, FedEx Retail Ground Services |
UPS (UPS) |
UPS Express Services, UPS Ground Services, UPS SurePost Services, UPS Mail Innovations Services |
DHL eCommerce (DHLeC) |
Trackable Services |
OnTrac |
Trackable Services |
Lasership |
Trackable Services |
Spee-Dee Delivery |
Trackable Services |
Lonestar Overnight (LSO) |
Trackable Services |
Amazon Logistics |
Trackable Services supported for tracking numbers beginning with TBA. Tracking numbers beginning with TBD are not supported. |
Carrier name | Services |
United States Postal Service (USPS) |
USPS Priority Mail International Express, USPS Priority Mail International, USPS First Class Package International Service |
FedEx (FDX) |
Trackable Export Services |
UPS (UPS) |
Trackable Export Services |
DHL eCommerce (DHLeC) |
Trackable Export Services |
DHL Express (DHLE) |
Trackable Export Services |
eBay delivery services (eBay) |
Trackable Export Services |
RR Donnelley (RRD) |
Trackable Export Services |
Pitney Bowes (PBI) |
Trackable Export Services |
Globgistics (GG) |
Trackable Export Services |
Landmark Global (LMG) |
Trackable Export Services |
Asendia (ASD) |
Trackable Export Services |
SkyPostal (SKY) |
Trackable Export Services |
Carrier name | Services |
SpeedPAK |
Trackable Import Services |
Pitney Bowes (PBI) |
Trackable Import Services |
Pitney Bowes (PBI) |
Trackable Import Services |
DHL eCommerce (DHLeC) |
Trackable Import Services |
FedEx (FDX) |
Trackable Import Services |
UPS |
Trackable Import Services |
Russian Post |
Trackable Import Services |
ELTA Hellenic Post |
Trackable Import Services |
Lietuvos Pastas |
Trackable Import Services |
Colissimo |
Trackable Import Services |
Ceska Posta |
Trackable Import Services |
Purolator |
Trackable Import Services |
La Poste |
Trackable Import Services |
Israel Post |
Trackable Import Services |
Japan Post |
Trackable Import Services |
Carrier name | Services |
A Duie Pyle |
Trackable Freight Services |
AAA Cooper |
Trackable Freight Services |
ABF Freight System |
Trackable Freight Services |
AGS |
Trackable Freight Services |
AIT Worldwide |
Trackable Freight Services |
AMA |
Trackable Freight Services |
Ascent Global |
Trackable Freight Services |
Averitt Express |
Trackable Freight Services |
Best Overnite |
Trackable Freight Services |
Central Arizona Freight |
Trackable Freight Services |
Central Freight Lines |
Trackable Freight Services |
Central Transport |
Trackable Freight Services |
CH Robinson |
Trackable Freight Services |
Conway Freight |
Trackable Freight Services |
Coyote |
Trackable Freight Services |
Cross Country |
Trackable Freight Services |
DATS |
Trackable Freight Services |
Day And Ross |
Trackable Freight Services |
Daylight Transport |
Trackable Freight Services |
Dayton Freight Lines |
Trackable Freight Services |
DHE |
Trackable Freight Services |
Diamond Line |
Trackable Freight Services |
Dohrn |
Trackable Freight Services |
Double D Express |
Trackable Freight Services |
DTS |
Trackable Freight Services |
Echo Global Logistics |
Trackable Freight Services |
Economy Freight |
Trackable Freight Services |
EDI Express |
Trackable Freight Services |
Epic Freight |
Trackable Freight Services |
Estes Express Lines |
Trackable Freight Services |
Estes Forwarding Worldwide |
Trackable Freight Services |
Fedex Freight |
Trackable Freight Services |
Forward Air |
Trackable Freight Services |
Global Tranz |
Trackable Freight Services |
GLS/GSO Freight |
Trackable Freight Services |
Hercules |
Trackable Freight Services |
Holland |
Trackable Freight Services |
Hub Group Final Mile |
Trackable Freight Services |
Mach 1 |
Trackable Freight Services |
Main Freight |
Trackable Freight Services |
Mode Transport |
Trackable Freight Services |
Mothership |
Trackable Freight Services |
Mountain Valley |
Trackable Freight Services |
New England Motor Freight |
Trackable Freight Services |
New Penn |
Trackable Freight Services |
Oak Harbor |
Trackable Freight Services; |
Old Dominion Freight Lines |
Trackable Freight Services |
Omni Logistics |
Trackable Freight Services |
Peninsula |
Trackable Freight Services |
Pilot Freight |
Trackable Freight Services |
Pitt Ohio |
Trackable Freight Services |
Priority1 |
Trackable Freight Services |
Pronto LTL |
Trackable Freight Services |
R+L Carriers |
Trackable Freight Services |
Reddaway |
Trackable Freight Services |
Rist Transport |
Trackable Freight Services |
Roadrunner Transportation Services |
Trackable Freight Services |
SAIA Motor Freight |
Trackable Freight Services |
SAV Transportation Group |
Trackable Freight Services |
Southeastern Freight Lines |
Trackable Freight Services |
Sutton Transport |
Trackable Freight Services |
The Custom Companies |
Trackable Freight Services |
Unishippers |
Trackable Freight Services |
UPS Freight |
Trackable Freight Services |
uShip Freight |
Trackable Freight Services |
Veritiv |
Trackable Freight Services |
Vision Express |
Trackable Freight Services |
Ward |
Trackable Freight Services |
Wilson Trucking |
Trackable Freight Services |
Worldwide Express |
Trackable Freight Services |
XPO Final Mile |
Trackable Freight Services |
XPO LTL |
Trackable Freight Services |
YRC Freight |
Trackable Freight Services |
Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular shipping status updates, and are less likely to file "Item not received" claims.
Further information:
- Offering local pickup
- Handing off your packages to shipping carriers
- Drop shipping
- Shipping rates for sellers
- International shipping for sellers
- eBay International Shipping
- USPS and UPS package types